Building a long and meaningful career | Nikhyl Singhal (Meta, Google)

Jun 11, 2023 Episode Page ↗
Overview

Nikhil Singhal, a product leader from Meta, Credit Karma, and Google, shares insights on navigating the PM career path. He discusses long-term career planning, avoiding "ex-growth" companies, getting promoted, effective management, the IC path, and overcoming mental health challenges at the top.

At a Glance
28 Insights
1h 25m Duration
13 Topics
5 Concepts

Deep Dive Analysis

Nikhyl’s Background and the 'Rabbit' Analogy for Career Goals

The Power of Long-Term Career Planning

Value of Diverse Experiences Over Collecting Company Logos

Understanding 'Ex-Growth' Companies and Their Challenges

When to Stay or Leave an 'Ex-Growth' Company

Early Career Advice for Product Managers

Four Common Reasons People Don't Get Promoted

The Importance of Authentic Feedback for Career Growth

Why Tech Managers Are Often Untrained and How to Improve

The Rise and Benefits of the Individual Contributor (IC) Path

The Power of Community for Manager Development and Learning

Late-Career Challenges: 'Shadows of Superpowers' and Mental Health

Redefining Your 'North Star' for a Long and Meaningful 'Act 3' Career

Short-term career thinking

This approach focuses on immediate issues like disliking a boss, slow shipping, or solely on the next promotion, rather than working backward from long-term career goals. Such thinking can lead to lateral moves that aren't truly forward or dissatisfaction once a short-term goal is achieved, as it lacks a broader vision for career progression.

Ex-growth companies

These are organizations that experienced hypergrowth by raising significant capital during periods of low interest rates but are now struggling to find true product-market fit in a changed economic environment. They may appear stable, but their high valuations are often misaligned with their current stage, offering little real equity upside for employees.

Shadows of superpowers

This concept describes how an individual's greatest strengths, which propelled them to success at one level, can inadvertently become their biggest development areas or obstacles at higher leadership levels. For example, a strong collaborator might struggle when required to be more opinionated, as their old approach to collaboration may no longer be effective.

Act 3 of a career

This refers to the later stage of a long career, potentially spanning 30 or more years after initial professional achievements. Individuals in this phase may feel lost after reaching their initial 'North Star' goals, necessitating a redefinition of purpose, often shifting from personal 'taking' and 'creating' to 'giving' and scaled impact to maintain fulfillment and avoid mental health challenges.

Meeting operating system

At scaled organizations, this refers to treating the structure and cadence of meetings as a product in itself, with versions and regular feedback. This approach ensures that meetings are effective, support proper delegation, facilitate the right conversations, and accelerate decision-making, rather than being seen as a mere nuisance.

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How should I approach my early career as a product manager?

Focus on long-term goals, thinking about the job after next, and aim to build world-class expertise in one of the core product ambiguities (e.g., crafting, market, organizational, domain, team, growth). Also, ensure you're building a compelling story about your learnings and contributions to tell future employers.

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What are the main reasons I might not be getting promoted?

Four common reasons include lacking an advocate who sees your potential, the next-level role simply not existing, impatience with the natural pace of leadership growth, or a substantive, unaddressed development area that you or your manager haven't acknowledged.

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How can I get better and more authentic feedback?

Actively pull feedback by creating a safe environment where people feel comfortable sharing, listen without justifying, repeat the feedback back to show understanding, and consider sharing how you've used feedback to encourage others to give more.

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What should new managers focus on to be successful?

New managers must learn to 'share the steering wheel' with their team members, acting more like a sidecar giving counsel rather than taking over. They also need to 'be invited in' by their team, earning the right to manage by offering specific help rather than assuming authority.

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Is the Individual Contributor (IC) path a viable long-term career option for product managers?

Yes, the IC path is becoming increasingly viable and beneficial for the industry, allowing product managers to become deep experts in specific ambiguities (e.g., domain, market) rather than being forced into management. This trend is expected to strengthen, mirroring engineering and design career paths.

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How can senior leaders identify their 'shadows of superpowers' that might be holding them back?

Senior leaders should pay close attention to contradictory feedback, especially comments that challenge what they perceive as their strengths. These 'discarded' pieces of feedback often reveal how a superpower, effective at one level, has become a development area at a higher level.

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How can I prepare for the 'Act 3' of my career and avoid mental health challenges after achieving major goals?

Start thinking about your next 'North Star' early, beyond initial career achievements like becoming a VP or starting a company. This often involves a shift towards 'giving' – whether through content, volunteering, or mission-based ventures – to find continued purpose and fulfillment in a potentially 60-year-long career.

1. Develop Post-Achievement North Star

Proactively define a new “North Star” for your career and life after achieving your initial major goals, to maintain motivation, avoid sadness, and prevent unhealthy habits in your long career.

2. Plan Your “Act 3” Career

Actively plan for what comes after achieving your current career North Star, considering your career could span 60+ years, to ensure continuous motivation and avoid feeling lost or creating unnecessary conflict.

3. Identify Superpower Shadows

Recognize that your greatest strengths (superpowers) can create blind spots or “shadows” that become development areas as you advance; actively seek to understand how your strengths might be hindering your growth at a higher level.

4. Listen to Contradictory Feedback

Pay close attention to feedback that contradicts your self-perception of a strength, especially from trusted sources, as these “discarded” comments often reveal critical development areas stemming from your superpowers.

5. Adopt Long-Term Career View

Work backwards from your desired end-state, considering the job after the next, rather than making short-term decisions based on immediate frustrations like a bad boss, to ensure true career progression.

6. Avoid “Ex-Growth” Companies

Avoid joining or staying at companies with high valuations (hundreds of millions+) that are still searching for product-market fit, as they pose significant career and equity risks.

7. Shape Your Career Narrative

Consistently reflect on and articulate the “I” story of your current role—the problems you solved, skills you built, and headwinds you overcame—to ensure it’s compelling and meaningful for your future “skip” jobs.

8. Specialize Early as PM

In your early PM career, aim to become world-class in one specific area of product ambiguity, such as crafting, market understanding, organizational navigation, domain expertise, team leadership, or growth.

9. Embrace IC Career Path

Embrace the Individual Contributor (IC) path as a valuable career option, especially for builders, to achieve deep specialization and mastery in specific product ambiguities, which can be more impactful than early management roles.

10. Master Pulling Feedback

Actively seek “ground truth” feedback from diverse sources (peers, those who see you often/rarely), listen without justifying, and create a safe environment to encourage honest input beyond formal channels.

11. Join Authentic Community

Actively seek out and join professional communities, even outside your company, to find safety, engage in authentic conversations, share best practices, and feel less alone in your career challenges.

12. Share Steering Wheel as Manager

As a manager, adopt a “sidecar” mentality, sharing responsibility and providing counsel rather than fully taking control or completely letting go, to empower your team members.

13. Earn Right to Manage

As a new manager, earn the right to manage by asking your team members how you can help and waiting to be “invited in” to provide support, rather than assuming immediate authority.

14. Promotions Serve Long-Term Career

Understand that promotions are a company’s system for advancement, but your career should be guided by a longer-term vision, with promotions serving as a means to achieve that broader goal.

15. Seek Promotion Advocates

If you are not getting promoted, assess if you have an advocate who sees your potential; if not, consider changing projects, managers, or even companies to find an environment where your “magic” is recognized.

16. Address Development Areas

If you are not getting promoted, critically assess if there’s a substantive development area you’re overlooking or unwilling to change, even if your manager struggles to articulate it clearly.

17. Be Patient for Leadership

Practice patience when seeking leadership promotions, as these roles require developing subtle soft skills and their impact often lags, making rapid advancement less common than in earlier career stages.

18. Acknowledge Feedback Publicly

As a manager, publicly acknowledge and credit individuals for providing valuable feedback in team settings, as this encourages others to offer their insights and creates a culture of open communication.

19. Repeat Feedback for Trust

When receiving feedback, repeat it back to the giver in your own words, demonstrating understanding and valuing their input, which encourages them to provide more honest and deeper feedback.

20. Treat Meetings as a Product

Design and iterate on your team’s “meeting operating system” like a product, with quarterly versions and feedback cycles, to ensure effective communication, delegation, and decision-making, especially in scaled organizations.

21. Diversify Product Experiences

Seek diverse experiences across different product stages (pre-PMF, growth, scale) and problem types (consumer, B2B, internal/external) to become a more versatile and effective builder.

22. Focus on “Giving” in Act 3

Once initial career goals are met, consider shifting your focus to “giving” through content, volunteering, or mission-based companies, as this can be a more fulfilling and empowering path for the later stages of your career.

23. Seek Mentorship in Dilemmas

Actively seek mentorship during significant career dilemmas, such as job transitions or workplace challenges, as these “forks in the road” are when guidance is most impactful.

24. Question Conventional Wisdom

Regularly challenge widely accepted beliefs or “conventional wisdom” in your field, as this critical thinking can reveal inaccuracies and foster genuine, innovative perspectives.

25. Read “Crossing the Chasm”

Read “Crossing the Chasm” by Jeffrey Moore to learn about creating a beachhead and effectively launching your first product, a key aspect of product management often overlooked.

26. Listen to “Leadership & Self-Deception”

Listen to the “Leadership and Self-Deception” audio story to gain insights into overcoming personal walls, processing feedback, and breaking free from limiting mindsets.

27. Observe Mature Product Innovation

Observe products that innovate in mature categories, like the Arc browser, as they demonstrate that opportunities for improvement and user delight exist even in established spaces.

28. Promotion May Not Be Possible

Recognize that sometimes a promotion isn’t possible because the next-level role simply doesn’t exist within the company, especially during periods of layoffs or restructuring.

The moment that the dogs, if they accidentally touched the rabbit, they would never run again because there was like, well, what's next? I've achieved what I was looking for.

Nikhyl Singhal

I think that for 10 years we created the hypergoat blitzscaling type phenomenon. And there was a lot of good reasons for that. Some of which were just distribution platforms just got so good.

Nikhyl Singhal

What I worry about is sometimes when I'm in an interview... and they talk about those early jobs, and they just sort of said they were there, this happened, and it's very hard to connect. Like, tell me exactly what you learned and what you did. I want to know that story.

Nikhyl Singhal

The biggest surprise was how much we thought it was okay to not train managers.

Nikhyl Singhal

What gets you there isn't what got you here.

Nikhyl Singhal

The signal that comes out are dramatically different than the formal feedback.

Nikhyl Singhal

Perception's reality. Talk to me about that one. That might be it. That's what I'm looking for.

Nikhyl Singhal
hundreds
Product managers mentored by Nikhyl Singhal Through career transitions and dilemmas over 10-15 years.
half dozen to close to a dozen
Nikhyl's mentees who have appeared on Lenny's podcast Estimated number.
18 months
Time for hypergrowth companies to scale using platforms like Facebook ads Compared to 10 years for previous companies.
10% or less
Valuation drop for many contemporary public growth companies Compared to their peak valuation.
300 people
Example size of an ex-growth company struggling to find product-market fit With expectations of a multi-billion dollar valuation.
two years
Default expected time in a role before promotion Often seen as a benchmark for career progression.
six-hour audio
Audiobook length for 'Leadership and Self-Deception' Recommended format for the book.
60 years long
Potential length of modern careers With people working into their 70s or 80s due to improved health and desk-based work.
28 members
Current members in Nikhyl's CPO community A community for Chief Product Officers.
12, 13,000 people
Members in Lenny's paid subscriber Slack community Open to any level of product manager and other functions.