Strava Founder: How I Motivated 100 Million People To Stay Active: Michael Horvath

Jun 2, 2022
Overview

Michael Horvath, CEO and co-founder of Strava, discusses building a long-term, community-driven company, the importance of balance and commitment, and finding meaning and fulfillment through daily actions and deep personal relationships, especially after profound loss.

At a Glance
22 Insights
1h 26m Duration
13 Topics
5 Concepts

Deep Dive Analysis

Early Life Influences: Connection and Realizing Potential

Harvard Rowing: Competition and Finding Your Place

Strava's Core Values: Commitment and Balance

Building a Long-Term Business vs. Silicon Valley Norms

The Genesis of Strava: The Virtual Locker Room Idea

Early Challenges and Growth of Strava: The Mobile Shift

Motivation for Fitness: Consistency, Community, and Joy

Impact of the Pandemic on Remote Work and Company Culture

Challenges and Benefits of Hybrid Work Models

Personal Life: Caregiving During Terminal Illness

Finding Meaning in the Present and Relationships

Return to Strava as CEO and Company Turnaround

Defining Identity Beyond the Company and Personal Fulfillment

Realizing Potential

This concept describes the intrinsic drive Michael feels to actualize the capabilities within himself and to create opportunities for others to realize their own potential. It stems from an early feeling of not belonging and a belief that everyone possesses untapped abilities.

Commitment and Balance

These are two core values at Strava that seem contradictory but are essential for long-term success and employee well-being. Commitment drives ambitious goals, while balance prevents burnout, requiring individuals and leaders to actively navigate the tension between them.

Virtual Locker Room

This was the initial idea behind Strava in 1995: to recreate the sense of connection, camaraderie, and healthy competition experienced in a college sports team (like a rowing boathouse) using the nascent internet. It aimed to motivate people through shared activity and community.

People Keep People Active

This is a key insight from Strava's data, indicating that the primary motivator for consistent physical activity is connection to other people within a community. Seeing others' journeys and activities inspires individuals to be more active themselves, creating an exponential effect.

Defining Identity After Loss

Following a profound personal loss, one doesn't simply rediscover their old self but must actively define a new identity as a survivor. This process involves questioning everything and understanding how the experience has dramatically changed who they are, rather than trying to fill a void.

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How do early life experiences shape an individual's drive and priorities?

Early experiences, such as family separation and feeling like an outsider, can highlight the importance of connection and community, and instill a deep-seated drive to realize one's own potential and create opportunities for others.

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Is competition a healthy motivator in life and business?

Competition can be a healthy motivator if the focus is on striving to be the best *you* can be and pushing personal capacity, rather than solely on being 'number one' over others. When it becomes destructive, it can lead to hating the activity and damaging relationships.

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How can a company foster both commitment and balance among employees?

A company can foster both by explicitly setting them as core values, acknowledging the inherent struggle, and structuring teams for long-term engagement rather than short-term burnout. Leaders must balance performance expectations with caring for their people's well-being.

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What motivates people to consistently engage in fitness activities?

People are motivated to consistently engage in fitness by connection to others (community), striving towards personal goals, a sense of accomplishment (e.g., badges), and ultimately, the feeling of joy and betterment it brings to their lives.

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How has the pandemic impacted company culture and the concept of camaraderie?

The pandemic initially made replicating in-person camaraderie difficult but led to a more distributed and diverse workforce. This new model fosters a different kind of camaraderie built on appreciating diverse lived experiences, even if physical interaction is less frequent.

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How does one find meaning when facing a terminal illness or profound loss?

Meaning is found not in extending life or achieving distant goals, but in taking each day as it comes, focusing on how one feels, and engaging in activities that bring joy and fulfillment in the present, even if projects remain unfinished.

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What is the risk of an entrepreneur's identity being completely wrapped up in their company?

The risk is that an entrepreneur may bring unhealthy emotions to decisions if their identity is solely tied to the company. It's crucial to maintain a separate personal identity to make objective decisions in the company's best interest.

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How is fulfillment achieved in life?

Fulfillment is achieved by being intentional about what one does every day, focusing on consistent effort in being active, kind to important people, and kind to strangers, rather than solely on big, singular achievements.

1. Intentional Daily Actions for Fulfillment

Fulfillment is achieved by being intentional about daily actions, focusing on kindness, activity, and meaningful interactions, rather than solely on big moments or distant goals. This is because who we are is defined by what we do every day, not just the peaks.

2. Cultivate Core Relationships

The most important things in life are the deep relationships with people closest to you, as these are the ultimate source of meaning and support through life’s challenges. Prioritize building and maintaining these bonds, as they are the best things one can build.

3. Define Yourself After Major Life Changes

After profound life-altering experiences, one must define who they are in this new context rather than attempting to rediscover or recreate a past identity. This process of discovery is crucial for finding completeness again, even if it’s not what was initially expected.

4. Maintain Personal Identity Beyond Work

Leaders and individuals should strive to keep their personal identity separate from their professional role to make healthier decisions and prevent burnout. Cultivate creative outlets and personal spaces to ensure a part of you remains distinct from your company or career.

5. Integrate Commitment and Balance

Achieving long-term success and avoiding burnout requires holding both commitment and balance as core values. While they may seem at odds, striving for both allows individuals and companies to do their best work without sacrificing well-being.

6. Set Infinite, Consistency-Focused Goals

Instead of setting short-term, finite, or superficial goals that often lead to failure, focus on infinite goals centered on consistency. This approach, like aiming to go to the gym ’today’, fosters sustained engagement and long-term progress.

7. Strive for Personal Best, Not Just Winning

When pursuing goals, aim to be as good as you possibly can be and reach a point where you could not have given more, regardless of the outcome. This internal satisfaction from maximum effort is more fulfilling than solely achieving external victory.

8. Recognize Health as Foundation

Understand that health is a fragile and fundamental prerequisite for everything else in life. Acknowledging this can be a powerful catalyst for prioritizing well-being and making lasting lifestyle changes.

9. Pursue Passion-Aligned Entrepreneurship

Entrepreneurs should start businesses aligned with their intrinsic passions and innate motivations to build resilience against inevitable difficulties. Pursuing something genuinely loved provides the drive to overcome hurdles and prevents giving up.

10. Create Meaningful Impact

When building a company, focus on creating something great that provides meaning to customers, rather than just aiming for size or transactional value. This approach ensures the business has a core impact on what people value and their daily decisions.

11. Leverage Community for Motivation

Connection to other people, especially those you care about, is a powerful motivator for consistent activity and engagement. People keep people active, and your own journey can exponentially motivate others within a community.

12. Revisit Dismissed Ideas

Don’t discard passionate ideas permanently if they’re deemed unfeasible at one point; revisit them later to see if changing circumstances or new technologies make them viable. What was a ‘bad idea’ once might become the right idea in a different context.

13. Cultivate Creative Outlets

Engage in creative activities, like cooking for others, as a valuable way to express yourself and maintain a sense of personal identity outside of work. This creates space for self-expression and prevents your identity from being solely defined by your professional role.

14. Embrace Distributed, Diverse Workforce

For companies, removing location requirements for job openings allows access to a wider pool of talent with diverse experiences, enriching the team and better serving a global customer base. This broadens perspectives and fosters a different kind of camaraderie.

15. Combine In-Person and Virtual Work

Adopt a hybrid work model that strategically blends in-person meetings with virtual collaboration to maximize effectiveness and maintain strong team bonds. Treat in-person interactions as ‘putting coins in the bank’ to enhance virtual productivity.

16. Provide Clarity on Work Model

Leaders should set clear expectations and policies regarding work models (e.g., specific in-office days) to reduce ambiguity for employees. This clarity, even if not universally popular, helps coordinate teams and ensures alignment with company objectives.

17. Reduce Friction for User Growth

To unlock community growth, minimize barriers to entry and make the user experience as easy and accessible as possible, especially on mobile platforms. Meeting people where they are and simplifying onboarding can lead to exponential adoption.

18. Discuss Ideas to Refine Them

Be willing to openly discuss your ideas with others, as their responses and similar thoughts can help refine your concepts and bring unexpected connections. This collaborative exploration can lead to fundamental advancements.

19. Aim to Peak Later in Life

Adopt a mindset that views high school or early career as a starting point, not the pinnacle of achievement. Strive for continuous growth and personal development, expecting to peak much later in life.

20. Prioritize Joy and Feeling Good

Beyond physiological performance metrics, focus on how activities make you feel, aiming for joy and a sense of well-being. This emotional connection is a significant motivator for sustained engagement.

21. Use Storytelling for Motivation

Encourage and enable individuals within a community to share their personal journeys and goals, as these stories are incredibly motivating for others. Storytelling can measure meaning more precisely than just gamification or performance data.

22. Lead by Serving the Company’s Best Interest

As a leader, consistently ask what actions serve the best interest of the company, rather than being driven by personal emotions or identity. This objective approach ensures decisions align with the company’s long-term potential.

If you want to be as good as you possibly can be, you have to strive to be the best. But can you be okay also with not actually achieving the goal of being the top of everybody, but being as good as, you know, you got reached that point of you, you could not have given more. That's what you're, that's where I get the satisfactions.

Michael Horvath

Balance is elusive. And the counterpoint we have another, one of the C's is commitment. So I talk about that a lot, that, um, these things seem like they're at odds with each other. If you have balance, how can you also be a hundred percent committed to the goal of building the best company we can build, doing the most we can do for our athlete community. And I say, yes, that is the struggle in life is to both have balance and be committed to something.

Michael Horvath

You may come for the competition. You stay, you stay for the community. You may come for wanting to track your workout, but you stay because of the people you, you meet and how they motivate you and how it feels.

Michael Horvath

I think I prepared a lot for how to live my life caring for her. I wasn't prepared for how to live my life when she was gone. I had to not rediscover who I am. I had to define who I am.

Michael Horvath

I don't at all ascribe to the idea that I saved Strava, but Strava saved me, brought me back from something and where we have now, what we have to look forward to, what we can, what we can imagine for the future of the company and the community we're building for is a much, much richer experience...

Michael Horvath

I believe we are what we do every day. And what I mean by that is that it's not the big moments. It's not the thing we strive for, for several years and achieve at one moment in time or the big trip we take or call it the peaks that actually give us the most meaning. They are important. But what really defines who we are is what we do every day.

Michael Horvath

Building a Long-Term, Meaningful Company

Michael Horvath
  1. Define core values that encompass both commitment and balance, acknowledging their inherent tension.
  2. Focus on creating meaning for customers, aiming for impact beyond mere transactions.
  3. Prioritize building a company that can withstand the test of time, lasting longer than its founders and early investors.
  4. Structure teams to encourage long-term contributions, rather than a rapid 'roll through' of employees.
  5. Build a diverse workforce that reflects the diversity of the global customer base you aim to serve.
  6. Continuously adapt to new work models (e.g., hybrid) to attract and retain talent, fostering a sense of belonging even in distributed teams.
  7. Focus nearly 100% on the customer, building a product or service so good that they are willing to pay for it (e.g., a subscription service).

Achieving Personal Fulfillment

Michael Horvath
  1. Recognize that fulfillment comes from what you do every day, not just big, singular moments or achievements.
  2. Put a little effort into being active daily.
  3. Be kind to the people who are important in your life.
  4. Extend kindness to complete strangers.
  5. Cultivate creative outlets (e.g., cooking, art) that are distinct from your professional identity.
  6. Define who you are after significant life changes or losses, rather than trying to rediscover a past self or fill a void.
76 million
Strava athletes (at intro) Number of athletes using Strava globally.
5 years old
Michael's age when family moved from Sweden to US At this age, Michael learned English and felt a sense of not belonging.
4 years
Typical exit timeframe for Silicon Valley companies (Kana Software era) Referred to as the 'Silicon Valley Olympics' for taking a company public or selling it.
1994-1995
Strava idea first conceived During the first internet boom, while Michael was a professor at Stanford.
Early 2009
Strava founding team formed The company was officially created and the founding team assembled.
2012
Strava mobile app launch Approximately 3 years after founding, Strava finally built a mobile experience.
100
New users added per week before mobile app Growth rate when Strava was web-based and required third-party GPS devices.
10,000
New users added per day on mobile app launch Increased to 100,000 in a day when featured in the app store.
September 2013
Michael's wife diagnosed with terminal illness Led to Michael stepping down as CEO of Strava.
3.5 years
Time Michael spent caring for his wife and family From diagnosis until her passing in mid-2017.
17 to 22
Ages of Michael's children when his wife passed Four children in this age range.
100-200 people
Strava team size in mid-2019 At a challenging time for the company, before Michael's return as CEO.
32
Employees laid off in November 2019 Out of approximately 200 employees, on Michael's first day back as CEO.
50 million
Strava registered athletes in 2019 Doubled during the pandemic.
99 million
Current Strava registered athletes Reflects growth during and after the pandemic.