Moment 77 - Nike CMO: Three Steps to Genius Marketing: Greg Hoffman
1. Empower Team Imagination
Cultivate a culture where team members feel empowered to use their imagination and pursue new ideas without needing constant permission or approval. This autonomy is crucial for becoming a leading innovator in your space.
2. Hire for Curiosity, Collaboration
When building a team, prioritize candidates who demonstrate strong curiosity (always searching for inspiration) and a collaborative spirit (can play well with others). These traits were identified as top characteristics for successful marketers.
3. Practice Deep Empathy
Go beyond surface observations to peel back layers and find deeper insights or truths about people, cities, or communities. Reveal these profound insights through storytelling to solve real problems, rather than just reacting to observed behavior.
4. Seek Outside Inspiration
Actively look for inspiration and innovative ideas from outside your immediate sector or industry. Bringing these external insights into your own work is a key aspect of curiosity and can lead to game-changing innovations.
5. Embrace Strategic Risk-Taking
Challenge the status quo and pursue what’s next, rather than playing it safe or becoming complacent. This mindset of playing to win, not just to avoid losing, drives innovation and prevents conventional solutions.
6. Collaborative Principle Creation
When establishing design or creative principles, involve team members with diverse opinions in the authorship process. This collaborative approach builds consensus and ensures everyone has a shared understanding and buy-in.
7. Publish Design Standards
Clearly articulate and publish your design or creative standards, ethos, or manifesto. This ensures that all team members understand and consistently value the smallest of details in their work.
8. Prioritize Product Naming
Invest significant effort and thought into naming a product or company. Getting the name right can be incredibly powerful and save millions in marketing costs due to its inherent impact and memorability.