#105 Seth Godin: Failing On Our Way To Mastery

Feb 23, 2021
Overview

Seth Godin, author of 20 bestselling books and founder of altMBA, discusses creative work, the importance of practice, and how to become a professional. He shares three pillars for making change, learning, and expending emotional labor to achieve goals.

At a Glance
31 Insights
1h 24m Duration
20 Topics
8 Concepts

Deep Dive Analysis

Flipping Dolly Parton's Quote: Intentional Action for Self-Discovery

The Power of Process in Creative Work

Why We're Drawn to Hacks and Shortcuts

The Smallest Viable Audience for Impact

Seth Godin's Three Pillars for Personal Change

Learning by Doing and Observing Reality

Understanding and Overcoming Sunk Costs

Seth Godin's Decision-Making and Boundary Setting

The Role of Emotional Labor in Professionalism

Defining Success as Contribution and Impact

Luck, Friction, and Trajectory Control

The Art of Saying "No" with Grace

Delivering Emotion in Talks and the Purpose of Books

Overcoming Criticism and Imposter Syndrome

Creativity as a Choice and Trusting Yourself

The Professional Mindset: Loving What You Do

Meeting "Spec" vs. Chasing Perfection

Understanding and Overcoming Shame

The Difference Between Coaching and Criticism

Key Business Lessons: People's Motivations and Status Games

Process Saves Us from Intentions' Poverty

When intentions falter due to bad moods or negative feedback, having a pre-decided practice helps one push through. It means making a decision once to establish a regular routine, which then carries you through difficult moments.

Hacks (Original Definition)

Originally, 'hack' referred to ordinary, cheap horses from Hackney used by cab drivers. In the context of creative work, it means figuring out exactly what the audience wants and giving it to them, often leading to work where people cannot tell the difference between the original and a substitute.

Smallest Viable Audience

The concept that one's goal should not be to appeal to everyone, but to be for someone specific. The internet is a micro medium, excellent for reaching specific people, and focusing on this specific group allows creators to make work that those people would miss if it were gone.

Emotional Labor

Showing up and performing a task even when one doesn't feel like it, such as smiling when grimacing or being kind to a rude customer. It's the effort required to do professional work, which involves facing fatigue and the desire to give up, unlike a hobby.

Sunk Costs

A 'gift from your former self,' representing past investments (time, money, emotional connection) that should be ignored when making future decisions. Continuing to act based on these past investments, even when they no longer serve you, is detrimental.

Quality (Meets Spec)

Quality is defined as meeting a predetermined specification, not as luxury, expense, or perfection. If a product or work meets its spec, it is considered 'good enough,' and the focus should be on defining the right spec rather than endlessly pursuing an unattainable perfection.

Two Voices in Our Head

The idea that we have two internal voices: one is a hyper-literate, verbal critic responsible for fitting in, and the other is less verbal, wanting to make things better, curious, and inquisitive. Trusting yourself involves calming the critical 'monkey mind' to allow the creative voice to speak up.

Professionalism

Making a promise and keeping it, regardless of how one feels. Unlike amateurs who pursue hobbies for personal satisfaction, professionals understand the state of the art, raise the bar, and meet obligations like deadlines and budgets.

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What is the significance of "process" in creative work?

Process provides a framework that helps creators overcome moments of doubt, bad moods, or negative feedback, allowing them to continue working because a decision to create regularly has already been made.

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Why are people so drawn to "hacks" or shortcuts?

People are drawn to hacks due to an indoctrination by an industrial system that prioritizes efficiency and shortcuts, often leading to the illusion of knowledge without true understanding or unique contribution.

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Who should a creator aim to serve with their work?

Creators should focus on serving their "smallest viable audience," a specific group of people who would genuinely miss their work if it were gone, rather than trying to appeal to "everyone."

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What are Seth Godin's three pillars for changing one's mind?

The three pillars are: 1) defining the change you seek to make (contribution vs. taking), 2) seeing the possibility in that change and the world as it truly is, and 3) assessing your willingness to expend emotional labor.

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How do people truly learn?

Learning occurs by doing things and failing repeatedly on the path to mastery, not primarily through reading or listening. Organized education often hinders this by preventing failure.

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How can one learn to become an observer of reality?

One learns to observe reality by exposing oneself to data, testing truths, and understanding 'why' things are true, rather than just accepting them. This involves confronting the world as it is, even if it doesn't align with how one wishes it to be.

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What are "sunk costs" and why should they be ignored?

Sunk costs are past investments (like a degree, tickets, or emotional connections) that are a 'gift from your former self.' They should be ignored because continuing to act based on them, even when they no longer serve your current self, can be detrimental and prevent you from moving forward.

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How does Seth Godin make important decisions?

Seth Godin makes decisions by 'walling off' certain areas of choice to avoid chasing novelty, focusing on building resilience, and committing to paths where he's willing to endure the 'dip.' He also considers media boundaries before content.

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What is "emotional labor" in the context of professional work?

Emotional labor is the act of showing up and performing one's work, even when one doesn't feel like it, such as smiling when grimacing or being kind to a difficult customer. It's an unavoidable part of professional work, distinct from hobbies.

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How does Seth Godin define success?

Success is defined by whether one's presence would be missed, if they've created something for which there are few happy substitutes, and if they've left things better than they found them.

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Why do we often focus on one criticism despite many compliments?

This tendency stems from a deep, evolutionary need for community and survival, making criticism feel like an assault or a threat to belonging, amplified by experiences like high school and imposter syndrome.

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What is the difference between an amateur and a professional?

An amateur does what they love when they feel like it, while a professional 'loves what they do' and keeps their promises, showing up and performing beautifully regardless of their mood or personal feelings.

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What does "meeting spec" mean in relation to quality?

Meeting spec means that a product or work fulfills its predetermined specifications. Quality is not about perfection or luxury, but simply about adhering to the defined standards, making it 'good enough' to ship.

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How can one overcome shame?

Overcoming shame involves recognizing its trigger points and interceding with a different internal narrative, understanding that 'the work is not personal.' It also helps to receive useful, non-shaming criticism from knowledgeable peers.

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What is the key difference between coaching and criticism?

Coaching helps people see what they are capable of based on their own goals, without giving them the answer directly. Criticism, from someone with domain knowledge and good intent, helps one see the world as it is, without trying to hurt or gain status.

1. Embrace Intentional Action

Instead of waiting for guarantees or figuring out who you are first, try out concepts and ideas with intent to discover what fits you. This approach allows you to learn by doing and find your path.

2. Establish a Consistent Practice

Make a single decision to consistently perform an action (e.g., daily blog post, regular podcast). This creates a practice that helps you push through challenges and ensures ongoing output.

3. Focus on Smallest Viable Audience

Identify and obsess over your smallest viable audience—the specific people who would deeply miss your work if it were gone. Ignore feedback from those your work isn’t for, as the internet is a micro medium.

4. Define Your Audience Specifically

When creating something, clearly define your specific audience by understanding their unique stories, pains, hopes, and dreams. This specificity helps your work resonate deeply and avoids hiding behind the notion of creating for ’everyone'.

5. Change Your Inner Narrative

Actively work to change the stories you tell yourself about your capabilities and purpose. A different internal narrative can empower you to make a greater level of contribution in the world.

6. Learn by Doing and Failing

Understand that true learning comes from active engagement and experiencing failure, not just from reading or listening. Use preparation as a foundation, but commit to the act of doing to achieve mastery.

7. See the World As It Is

Cultivate the ability to perceive reality objectively, rather than how you wish it to be. This critical skill helps you understand true possibilities and avoid self-delusion.

8. Assess Emotional Labor Willingness

Honestly evaluate your capacity and desire to expend emotional labor for your goals, accepting that it involves fear, fatigue, and the urge to give up. Choose commitments that align with your willingness to endure this effort.

9. Let Go of Sunk Costs

Recognize past investments (sunk costs) as gifts from your former self that should not dictate future decisions. Be willing to abandon them if they no longer serve your present or future goals.

10. Build New Sunk Costs

Intentionally create new commitments or streaks (e.g., writing daily) to generate positive ‘sunk costs’ that motivate you to continue your practice. This leverages emotional investment to maintain momentum.

11. Wall Off Areas of Choice

Deliberately limit your choices in certain areas of life to reduce decision fatigue and prevent chasing novelty. This discipline narrows your focus and ensures you engage with chosen tasks.

12. Define Media Boundaries First

Before developing content, establish the constraints and boundaries of your chosen medium. This approach helps you find ideas that fit the container and explore its unique possibilities effectively.

13. Defend Your Work Fiercely

Protect your time and work from external demands and unprioritized contributions to others’ projects. This ensures your efforts are allocated appropriately towards your own significant goals.

14. Practice Thoughtful ‘No’s

Develop the discipline of giving quick, thoughtful, and generous ’no’ responses to requests. This protects your boundaries and is more appreciated than silence or a broken ‘yes’.

15. Measure Success by Contribution

Evaluate your success based on whether your absence would be missed, if your contribution is unique, and if you leave things better than you found them. This provides a meaningful compass beyond monetary gain.

16. Perform in Live Presentations

When giving a live talk, understand that you are performing, and your primary goal is to deliver emotion and cause a change in the audience, not merely to convey information. Focus on energy and impact.

17. Write Books with Purpose

Reserve writing a book for ideas that demand a complete, timeless, and shareable form that encourages deep discussion. Avoid writing for status or if the idea could be satisfied with a blog post.

18. Avoid Seeking Reassurance

Recognize that constantly seeking reassurance is futile and provides only temporary comfort. The unpredictable future will always demand more, so build resilience instead.

19. Choose to Be Creative

Understand that creativity is a choice, not a mystical bolt of lightning. Exert the emotional labor to extend empathy to your audience and bravely announce work that may or may not succeed.

20. Be Willing to Look Like Idiot

Overcome the fear of short-term embarrassment or appearing foolish to achieve long-term success. This willingness to take risks is crucial for growth and breakthrough.

21. Quiet the Inner Critic

Employ practices (like morning pages) to calm your ‘monkey mind’ or inner critic. This allows your intuitive, creative self to speak up and contribute without constant self-judgment.

22. Embrace Professional Obligations

As a professional, commit to understanding your field’s state of the art, raising your standards, and clearly defining your purpose and audience. This involves making and keeping promises regardless of personal feelings.

23. Adopt Professional Work Habits

Cultivate disciplined work habits such as working in a dedicated space, adhering to appointed hours, and consistently meeting deadlines and budgets. Professionals prioritize consistency and reliability.

24. Define and Meet Work Specs

Clearly define the specifications (‘spec’) for your work, understanding that quality means meeting this spec, not achieving ‘perfection.’ Once the spec is met, ship the work, and if unhappy, revise the spec for next time.

25. Embrace Project Constraints

Work within defined constraints and timeframes for creative projects, as this can lead to impactful results like Miles Davis’s ‘Kind of Blue.’ Avoid endless perfectionism by knowing when to ship.

26. Eliminate Shame from Your Narrative

Actively work to remove shame, both from external sources and your internal dialogue, as it extinguishes creativity and diminishes your humanity. Catch and replace shaming thoughts at their trigger points.

27. Separate Self from Work

View your work as a professional output that meets a defined spec, rather than an extension of your personal identity. This allows you to receive feedback constructively without internalizing shame.

28. Seek Constructive Criticism

Seek criticism from individuals with deep domain knowledge who genuinely aim to help you improve, rather than those seeking status or simply providing answers. This ensures feedback is useful and growth-oriented.

29. Understand Others’ Motivations

Recognize that employees, customers, and collaborators are driven by different desires and stories than your own. Tailor your approach by understanding their unique motivations, especially regarding money.

30. Avoid Assuming Others’ Actions

Do not assume others will act as you would in their situation. Instead, observe and respect their consistent patterns of behavior, understanding they operate from their own unique perspectives.

31. Maximize Luck Opportunities

Strategically position yourself to maximize opportunities for luck, rather than relying on continuous good fortune. Make choices that increase the probability of favorable outcomes.

Find out who you are and do it on purpose.

Dolly Parton

Do it on purpose and you'll find out who you are.

Seth Godin

Process saves us from the poverty of our intentions.

Elizabeth King

The internet is not a mass medium. We haven't had a new mass medium since television. The internet is a micro medium.

Seth Godin

A sunk cost is a gift from your former self.

Seth Godin

If you're going to run a marathon, you're going to get tired. And you shouldn't hire a coach to teach you how to run a marathon without getting tired.

Seth Godin

If you're going to show up live, in person, in real time, synchronized, you are performing. And the goal is to not deliver the information, but to deliver emotion.

Seth Godin

I have this theory that one of the biggest things that holds us back in life is that we're unwilling to look like an idiot in the short term to be successful in the long term.

Shane Parrish

The work is not personal. The work is the work.

Seth Godin

People don't want what you want.

Seth Godin

Seth Godin's Method for Saying "No" with Grace

Seth Godin
  1. Acknowledge the request thoughtfully and quickly.
  2. Provide a clear "no" rather than no response or a non-committal "yes."
  3. Offer an alternative that serves the requester's actual need (e.g., existing videos instead of a free speech).
  4. Understand that many requests are for status, not genuine content, and respond accordingly.

Seth Godin's Internal Practice for Overcoming Creative Blocks

Seth Godin
  1. Establish new "sunk costs" or commitments for yourself (e.g., a daily blog post).
  2. Use the emotional expense of breaking these commitments to push through creative humps.
  3. Recognize that this practice provides fuel for someone who needs novelty and prevents "doing nothing."

Seth Godin's Approach to Defining "Work"

Seth Godin
  1. Define the "spec" (specification) of the work you intend to do.
  2. Ensure the work meets this spec, understanding that "good enough" means it meets the spec, not that it's perfect.
  3. Ship the work once it meets spec.
  4. If unhappy with the outcome, change the spec for future work rather than delaying shipment for perfection.

Seth Godin's Strategy for Overcoming Shame

Seth Godin
  1. Catch yourself when the cascade of shame begins.
  2. Intercede at the trigger points and replace the shaming internal narrative with a different one.
  3. Adopt a professional mindset where "the work is not personal," separating your identity from the outcome of your work.
  4. Seek useful feedback from knowledgeable people who provide criticism without shame.
20
Bestselling books authored by Seth Godin Mentioned in the introduction and by Seth Godin.
1,000 years
Age of a mochi shop in Kyoto, Japan Duration of business operation.
20 years
Time since mochi shop's last major technological advance When they bought a rice kneading machine.
More than 100
Number of Acton Academy locations Number of one-room schoolhouses.
50
Number of kids in a typical Acton Academy With two adults in the whole building.
5 to 17 years
Age range of kids in Acton Academy Age range of students.
Since 1981 or 1979
Years since Seth Godin ate meat Duration of vegetarianism.
7,500
Number of Seth Godin's blog posts In a row, without missing one.
8th season
Seth Godin's podcast season Current season of Akimbo.
$70,000
Happiness threshold (US dollars) Annual income after which happiness does not significantly increase.
150 to 190
Number of slides in Seth Godin's classic presentation Range of slides delivered.
45 to 50 minutes
Duration of Seth Godin's classic presentation Range of presentation time.
120
Number of books Seth Godin packaged As a book packager early in his career.
4 days
Duration of Miles Davis's Kind of Blue recording Studio time to make the album.
800
Number of rejection letters Seth Godin received In a row for his first book idea.
400 and 600 pieces
Frequency of feedback in Akimbo/Alt-MBA workshops Per month from fellow travelers.